Privacy Policy

OUR CONTACT DETAILS

If you have any questions about your data or this policy, get in touch:

Post: Country Connect Ltd,
Ash House,
Llancayo Business Park,
Llancayo, NP15 1HY
Registered office: Ash House, Llancayo Farm, Llancayo, Usk, Wales, NP15 1HY
Company number: 10394624
Email:
Tel: 01633 530 519


WHAT WE COLLECT AND WHY

The data we collect depends on your relationship with us—whether you’re a customer or just having a look.


We may collect:

  • Your name, address, email, and phone number
  • Date of birth
  • Payment information (card or bank details)
  • Your IP address
  • Purchase history and usage of our services

Why we collect it:

  • To deliver and manage services
  • To process payments and handle billing
  • To improve and personalise your experience
  • To keep our services secure
  • To meet legal obligations

Your rights:

Under UK GDPR, you have the right to:

  • Access your data
  • Correct any inaccurate info
  • Ask us to delete your data
  • Restrict or object to how we use your data
  • Request your data be sent to another provider

To make a request, email us at .


How long we keep your data

We only keep your data for as long as needed to provide our services and meet legal requirements.


COOKIES & TRACKING

We use cookies and tracking technologies to make the website work properly, improve performance, and tailor your experience.


Types of cookies we use:

  • Analytics Cookies: Help us understand how people use the site.
  • Our Cookies: Essential for site functionality.
  • Personalisation Cookies: Remember your preferences and browsing history.
  • Security Cookies: Keep the site and your data secure.
  • Site Management Cookies: Keep you logged in and your session running smoothly.
  • Third-Party Cookies: Set by partners (e.g., analytics providers). You can turn them off in your browser.


Controlling cookies

Most browsers accept cookies by default, but you can manage them in your settings. Be aware that turning off cookies might affect how the site works.

  • Apple Safari
  • Google Chrome
  • Microsoft Edge
  • Microsoft Internet Explorer
  • Mozilla Firefox
  • Opera
  • Android (Chrome)
  • Blackberry
  • iPhone or iPad (Chrome)
  • iPhone or iPad (Safari)

You can also opt-out of certain cookies using the Network Advertising Initiative Opt-Out Tool.


OTHER TRACKING TECHNOLOGIES

We may use web beacons and pixel tags to understand how you use the site or read our emails. These are small tools that collect limited data like time and date of visit. They can’t be turned off directly but are affected by your cookie settings.


KEEPING YOUR DATA SAFE

We take data security seriously and put appropriate measures in place to protect your information. Only trained staff and trusted service providers can access it.


CHANGES TO THIS POLICY

We may update this policy from time to time. The latest version will always be available on our website.


CONTACT US

If you have questions about this Privacy Policy or how we handle your data, email us at
.
You can also contact the ICO at www.ico.org.uk if you’re unhappy with how we’ve handled your data.