We have been with Country Connect since the end of March 2023 and find their broadband service very reliable. Not once in this period has the system failed. It is truly ultra-fast and the broadband speed has never fallen below the speed I purchased.
Lovely people that make a fantastic company.
Recently we moved house. We were with BT for 48 years. A straight forward transfer of service became a 5 week disaster with BT so we made the decision to change suppliers. County Connect achieved in 48 hours what BT failed in 5 weeks.
We had a fast response when I broke the socket cable moving furniture at the weekend, the team dropped a new one in the next working day. Problem fixed. With a previous provider I wasted over 5hrs on the phone...So don’t hesitate to move your broadband service to country connect you won’t regret it
I changed from Talktalk after getting very low and poor connection and speed all the time. I had complained that I was paying for 64Mb and only getting 20Mb. Engineers came out and ran a new fibre cable straight into the house. Within hours I am connected to a first class service running at 100Mb+ with no drop out.
The service that's unbeatable. Only had one issue in the year, messaged them to advise them of the problem, engineer was at the front door within the hour on a SUNDAY. Issue resolved within 20 minutes. Beat that if you can!
I have to say that your response time and communication when issues arise is like nothing I have ever experienced before!! It’s fantastic and reiterates to me why I switched to your company in the first place..keep up the great levels of customer service.
Switching to Country Connect was the best decision ever! Remembering last Christmas when both Sky and BT left us for a whole month with no internet. Country Connect to the rescue & top class service ever since.
- Heather Morgan
County Connect have supplied our internet since October 2019 and they are brilliant. We both work from home in jobs that require a stable, high quality connection that doesn't let us or our clients down. TheY are always helpful and prompt when ever we need to get in touch. I genuinely can't recommend them enough.
- Amber Reglar
Country Connect go above and beyond..would 100% recommend!
Knowing you can talk to a real human based within a few miles of you, within a few minutes, and will resolve almost any issue immediately. Worth its weight in gold. Support local business!
The best experience I have EVER had with an internet provider. Seamless from start finish, Couldn't do enough for me and excellent internet signal. Would never use another provider. A really helpful and friendly team.
- Bethan Williams
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